|Servicing The Mid-Atlantic Region|
Extra Clean has been providing quality services since 1988 and we have our own corporate location classroom where we provide safety, product, and equipment usage training. Our training instructional manuals are printed in both English and Spanish. We are totally dedicated to safety in the workplace and our insurance record and OHSA safety reports reflect our excellent safety history and record.
We are proud to be actively involved and affiliated with many of the leading industry associations, such as, International Window Cleaners Association (IWCA), Friends of IREM Chapters 77 & 92, AOBA, CAI, PWNA, ABC, SIA, USGBC, and we were proud to be charter members of the original Window Cleaner Certification Institute. All our divisions follow our Hazardous Communication Program. This level of organized, dedicated employee training is atypical in the industry; therefore, our training program clearly benefits you and Extra Clean.
The selection and training of all our Managers and Supervisors are done methodically. All of these personnel are bi-lingual, and receive extensive ongoing safety indoctrination and training in addition to basic job and product usage instruction.
Other “quality control” instruction includes customer retention; Manager one-on-one job performance reviews with Supervisors, and in turn, Supervisors with crew-members. The constant high service level that we provide to our customers is in direct relation to the quality of our supervisory personnel, which is what makes us stand out from our would-be competition.
Extra Clean personnel are uniformed; with photo I.D. Managers and Supervisors carry digital “direct” voice communication as well as cellular telephones for instant communication, and alpha and numeric messaging for accurate data transmission. We also use a GPS fleet vehicle tracking system to ensure up-to-the second crew locations for on-time service.
We have the best safety record of any area high-rise window cleaning company. Unlike other local window cleaning companies, we do not subcontract or franchise any of our work, so our customers do not have any safety or liability concerns. We remain directly responsible for all Federal, State, local and our own safety compliance requirements.
We are totally committed to adhering to the ANSI IWCA I-14.1-2001 Window Cleaning Safety Standard; ASME A120.1b-1999 Safety Requirements for Powered Platforms for Building Maintenance, as amended, and the applicable Parts of OSHA Regulations, including 1910.26, 1910.28, 1910.29, and 1910.66, including Appendix C of 1910.66; industry and Extra Clean safety standards.
Extra Clean is pleased to provide an embellishment of the “I-14″ at your office. The more you know about safety issues, and owner/manager safety conformance requirements, the better it is for us all. Note: we have published a booklet that recaps both the building owner/manager and Extra Clean’s role in conforming to this standard. We have been told by our customers that when they conformed to the “I-14”, their insurance premiums were reduced.